Tech File

Tech Tips - Noah Martin, Manager Technical Service

Noah has the cure for a “streaky” and misaligned indicia.

 

Occasionally you will notice that the indicia printed by your postage machine are not as clear as you would like. In some cases the indicia appear “streaky” with areas that aren’t printing along the length of the indicia. This indicates that the print head needs to be cleaned. In other cases it appears as though the upper half of the indicia prints before or after the bottom half, giving an “offset” appearance.In most cases for Hasler mail machines there is no need for a service call, no need to remove or replace the ink cartridge heads. You can fix this yourself by following the directions below.

 

WJ60, WJ65, WJ90, WJ95, WJ110

 

Enter “User” Mode

Press the Menu button

Press #2 (Cartridge is #2 on screen)

Press OK

 

To clean the heads

Press “Clean Heads”

 

To re align the heads

Press “Test Print”

Press Start and run a blank envelope through the machine

Select the straightest line as it appears on the envelope

Enter that number on the machine

Press Escape twice to get back out of the menu.

 

WJ135, WJ150

 

To clean the heads

Enter “User” Mode

Press “next”

Press “clean”

 

To re align the heads

Enter “User” Mode

Press “next”

Press 2 “Printing Inker Service”

Press “print”

A meter tape will run

Select the number with the straightest line as it appears on the tape

Enter that number on the machine

Press “OK”

Press Escape twice to get back out of the menu.

 

 

 

WJ180, WJ185, WJ215, WJ220, WJ250

 

To clean the heads

Enter “User” Mode

Press “Menu”

Press “Clean”

 

To re align the heads

Enter “Supervisor” mode

Press “Menu”

Press 5 “Inker Servicing”

Press “print”

A meter tape will run

Select the number with the straightest line as it appears on the tape

Enter that number on the machine

Press “OK”

Press Escape twice to get back out of the menu.

 

In most cases these simple steps will take care of printing quality problems. If you need additional help, don’t hesitate to call us at 800-545-0437 or email us at service@sdpostal.com and you can always refer to the Hasler Customer Technical Site

 

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